Service and Repair

TAG Systems repairs and services it's own products. Our highly technical team will assure quick and accurate service. TAG Systems will warranty it's products against manufacture defects for a period of 1 year. This warranty applies to the original purchaser only and is not transferable. Units returned for any reason after 30 days from the date of purchase will incur a shipping charge. Please include a copy of your sales receipt, if your unit is still under warranty. All repairs must be shipped to our repair center via UPS, FEDEX or DHL.

Do not send via US Mail as this will delay receipt.

Insure your package but DO NOT request a signature as no one may be available to sign for it when it arrives. UPS and Fedx both have access to our facility and will leave the package in a safe place.

To assure quick and accurate service, please download our Service Request Form here. Complete the form and send it in with your unit. The form will explain the necessary information on payment and shipping of your unit for repair. Repairs on our out of warranty products will be charged our flat rate schedule of $55 plus $12 shipping and handling; however, additional charges may apply. Remember to include your email address on the Service Request Form so we can contact you.

All repairs must be prepaid 

• Master Card
• Visa
• American Express
• Money Order
• PayPal (you don't need a PayPal Account to pay with your credit card)

Fill out the Service Request Form with your Credit Card info. Attach a money order, or indicate on the form that you want to pay by PayPal and include your email address.

The following products are obsolete and are no longer servicable.

• Trailer Station
• Ultra Box
• Final Round II
• WSC-1 Weather Station (Red dragster on front)

These products are current still being serviced.

• WSC-2 Command-Air Weather Station
• PT Pro Practice Tree

All contact must be through email.

Phone support for repairs is not provided,

BATTERY ACID

We will NOT repair units damaged by battery acid leakage.

Messages left on our phone answering system will not be returned.

Questions for our tech support team must be sent via email. Our team will respond quickly.

CLICK HERE to email our TECH Support team